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IT Services

Information Technology Services

Wesley College Information Technology Services (ITS) is committed to providing a secure, high performing, stable network and computing environment which ensures the best learning environment for students, the best teaching environment for instruction and the best administrative environment for staff and support. ITS will provide a comfortable environment for student residences and common areas for research, educational, and entertainment periods.

ITS is located in the basement of the Parker Library.

Office Hours

Monday – Friday 8:30am – 4:30pm

Emergency, after-hours assistance is provided through the Wesley Security Office.

For after hour assistance with IT services please call 302-736-4199 or email helpdesk(at)wesley.edu<mailto:helpdesk(at)wesley.edu>.

We are here to help with all of your IT needs.

PLEASE NOTE, Student email passwords were changed due to a change in Microsoft Email Services. If you have not yet accessed you account with the new password, or you have not contacted us about your email password, the new password contains your first and last initials in lower case, and your seven digit student ID number. For example, John Smith, student id 1234567, would have a new email password of “js1234567”. YOU MUST ACCESS THIS ACCOUNT FROM A PC OR MAC FOR THIS FIRST TIME USE. SMARTPHONES DO NOT OFFER A SERVICE TO MODIFY THE PASSWORD!

Access Student email via this link. You will be redirected to a Microsoft Office 365 screen. If you receive a Microsoft Outlook screen, you must clear your cache (F12) and restart Internet Explorer.

The first time this password is used, the system will require you to change your password. For the “OLD” password, use the one described above for your account.

If you experience problems, please contact us at (302) 736-4199 or helpdesk(at)wesley.edu.

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